FAQ
I'm not good with computers and I have never had a website before. How hard is it to use one of your web templates? TOP It is very EASY if you use one of the compatible hosting sites. Simple even for novice computer users! What do I need before purchasing a web template? TOP You will need service with one of our approved Hosting Providers, and a registered domain name. What is a domain name and where do I purchase one? TOP A domain name is basically an Internet address. You can register a
Domain Name through a variety of companies online. I suggest GoDaddy or
you can purchase one from the Hosting site you choose. I made purchase, but have not received an email from you. What should I do? TOP I will email you within two days of payment with a questionnaire email (usually within hours). Emails from us may be filtered out as spam/junk by your system (especially hotmail, yahoo and aol). Please be sure to check junk/spam folder for our email. If the email is no longer there contact me here and I will forward the email to you.
Can I get the vector (source) file for my purchase? TOP We do not provide the layered files with pre-made template purchases nor add-ons.
How do I change my collage photo after it has been uploaded to my hosting account? TOP Your collage photo is not interchangeable. The image is compress and you will not be able to change it. I can change your photo to a new one for you whenever you wish, but there is a $5. add-on fee for each collage change after the initial setup. Will you upload a template to a temporary url? TOP No! Your DNS (domainname servers) needs to be changed to your compatible host before the template will be uploaded. Do you offer support? TOP Irresistibly Chic offers unlimited tech support via email for all template related issues.
All hosting, site admin, shopping cart, Mals and domain questions should be directed to your web host. Do I need to wait for the template to be installed to my account, before I can start working on my site? TOP Absolutely not! The template is simply a shell that fills in around the content you add with your site admin.
What types of payment do you accept? TOP
We accept all forms of Paypal. You do not need a Paypal account to be able to pay with a Credit Card through Paypal's site.
Wish to pay with a credit card? Look at the left side of the PayPal payment login page and locate Don't have a PayPal account? Use your credit card or bank account (where available). Continue Click on the continue button to pay the invoice by credit or check card.
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